Razer runs its Discord community on Midnight CRM
Razer's official Discord server has more than 378,000 members. Its community team uses Midnight CRM in production to run member operations, automation, AI-assisted tooling and engagement from one system.
What Razer runs on Midnight CRM
Member CRM
Synced members, roles and engagement context in one place instead of manual Discord checks.
Workflow automation
Onboarding, routing and follow-ups run as reviewable visual workflows.
AI-assisted operations
Channel planning, workflow drafts and suggestions give operators a path to action they can review.
Gamification
XP, levels and rewards connected to the same member data as everything else.
Slash commands
Custom commands backed by the same flow engine, with versioning and run history.
UGC review
Community media flows into a review queue for the team to curate and reward.
Why it matters
With one operating layer, the team works from the same member data whether they're planning channels, launching a campaign or rewarding their most active members.
Run your community from one place
Connect your server, add the bot, and start syncing members and launching workflows in minutes. Free for communities up to 500 members.
- Free plan, no card needed
- Real member sync
- Upgrade any time
Questions first? Ask us in our Discord