Run the Discord community
behind the brand
One operating system for your community team: member CRM, workflow automation, UGC review, gamification and AI copilots, built for Discord.
Live in production with Razer
Click around the dashboard
A live preview of the real app: members, workflows, gamification, analytics and slash commands.
Automate actions based on Discord events
Customer storyRazer runs Midnight CRM in production
Razer uses Midnight CRM to run Discord member operations, workflow automation, AI-assisted community tooling, gamification and slash-command flows from one system.
- Member operations in one placeRazer works from synced members, roles and engagement context inside Midnight CRM instead of stitching together manual Discord checks.
- Operational changes move fasterChannel planning, workflow drafts and AI-guided suggestions give operators a reviewable path to action instead of ad-hoc trial and error.
- Engagement systems are connectedGamification, workflows, slash-command flows and analytics sit in the same operating layer instead of separate tools.
Everything your community team runs, in one place
Four connected areas working from the same member data. Pick one to see what it does.
CRM and Segments
Live member records, targeting cohorts, and role-aware operations.
Automation Engine
Visual workflows triggered by real guild activity.
Content Operations
Plan campaigns, review UGC, and ship consistent publishing cadences.
AI and Insights
Analytics plus AI copilots that return actions your team can apply.
Build automations visually, then put them straight to work in Discord
Design onboarding, retention, UGC, event, and engagement flows from one builder. Operators can map triggers, branching logic, and actions without dropping into bot code or external automation tools.
AI that changes how your team runs the server
Not a chatbot bolted onto Discord. Server-aware assistants propose structural changes, draft automations and surface insights, then hand back actions your team can review and apply.
- Grounded in your synced Discord data
- Shows its reasoning before it proposes changes
- One-click apply for channels, workflows, segments and gamification
Channel Architect
Restructure cluttered servers, merge dead channels and propose cleaner routing before you touch Discord permissions.
- Finds 9 channels with no posts in 30 days
- Proposes merging them into #general-chat
- Applies the new layout after your review
Workflow Builder
Draft automations from joins, messages, polls, events and achievements, as flows your team reviews before applying.
- “Welcome new creators and give them a role”
- Drafts trigger → role check → DM flow
- Opens it in the builder, ready to publish
Re-engagement Advisor
Turn dormant cohorts into targeted follow-up plans using inactivity windows, role mix and server-specific signals.
- Spots members quiet for 21+ days
- Groups them by role and last channel
- Suggests a segment and follow-up message
Gamification Generator
Create themed level curves, reward roles and achievement ladders that fit the community instead of generic XP spam.
- Reads your roles and posting patterns
- Proposes 8 levels with reward roles
- Applies thresholds in one step
Built for brand servers, creator hubs and event-driven communities
Same platform underneath, tuned to how each server runs, with its own branding.
Brand Community
High-volume member sync, UGC review, moderation visibility, and campaign segmentation for branded Discord operations.
Creator Membership Hub
Recurring content, event reminders, milestone rewards, and automated campaigns for creator-led membership communities.
Event-Driven Server
Workflow-driven reminders, RSVP automation, post-event follow-up, and engagement tracking for communities built around moments.
Run your community from one place
Connect your server, add the bot, and start syncing members and launching workflows in minutes. Free for communities up to 500 members.
- Free plan, no card needed
- Real member sync
- Upgrade any time
Questions first? Ask us in our Discord